Privacy Policy
Effective October 26, 2026
Refined Auto Aesthetics LLC ("Refined Auto Aesthetics," "we," "us") respects your privacy. This policy explains what information we collect through this website, our forms, phone calls and text messages, and how we use it.
Information we collect
- Contact details you give us, such as your name, phone number and email address.
- Vehicle and project details, such as year, make, model, the services you're interested in, budget, timing, notes and any photos you upload.
- Booking and payment records when you schedule or pay for a service. Payments are processed by our payment provider; we do not store full card numbers.
- Website usage data, such as pages visited, device and browser type, and referring links, collected through cookies and analytics tools like Google Analytics.
How we use your information
- To respond to your quote request and prepare estimates.
- To schedule, confirm and remind you about appointments.
- To send invoices and receipts and to provide customer support.
- To send promotional offers, only if you have opted in.
- To improve our website, services and advertising.
Text messaging (SMS)
If you give us your mobile number and check the consent box on our forms, you agree to receive text messages from Refined Auto Aesthetics LLC. There are two separate types of consent:
- Service messages about your quote, appointment, reminders and follow-ups.
- Marketing messages with offers and promotions, sent only if you separately opt in.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We may share information with service providers that help us deliver messages and run our business (for example, our CRM, messaging and payment providers), and only for that purpose.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate (such as website hosting, CRM, scheduling, messaging, email and payment processing), when required by law, or to protect our rights and customers.
Cookies and analytics
We use cookies and similar tools to understand how visitors use our site and to measure advertising. You can block or delete cookies in your browser settings.
Data retention and security
We keep your information as long as needed to provide services, keep business records and meet legal obligations. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
- Opt out of texts by replying STOP.
- Unsubscribe from emails using the link in any marketing email.
- Ask us to access, correct or delete your information by contacting us below.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it was last changed.
Contact
Refined Auto Aesthetics LLC · Chicago, IL
Phone: 773.698.0446
Email: refinedautoaestheticsllc@gmail.com